Latest News

URGENT UPDATE: Please be advised next week commencing 12th of April we have very limited access and appointments due to shortage of staffing. E consult will also be postponed for 1 week so we will be managing clinical and medical emergencies only during this time.

We aplogise for any inconvenience during this time.

Dear Patient please send in your bowel screening kits. book for your breast or cervical screening and child immunisations are all up to date

Coronavirus Vaccine The five Ramsgate practices, Dashwood, East Cliff, The Grange, Newington and Summerhill are working together to deliver the vaccine programme. Between the five practices we care for over 51,000 patients across Ramsgate.

The Montefiore Medical Centre which houses both East Cliff and the Grange practices has been designated as the main vaccine site for Ramsgate although more recently each practice has been making arrangements to vaccinate their own patients. Patients of Dashwood, East Cliff and Summerhill will be offered a vaccination at East Cliff Surgery or at their own surgery. Patients of The Grange and Newington will be offered a vaccination at The Grange Surgery or at Newington Surgery.Some patients may also have been invited and attended a dedicated vaccine hub.We are inviting patients based on the national priority list. Please be patient and wait to be contacted by your own surgery about when the vaccine is available for you. (See below). There will be home visits arranged for housebound patients.Please read the questions and answers below about our local vaccination service. Our phone lines are very busy; please help us to keep lines open for people needing to make appointments for other health matters.

 

Which priority group are you currently inviting? As of the 29th March :

Between the 5 practices we have delivered a total of 14,537 doses of vaccine.We are working through the first 9 groups identified as priority groups and awaiting central guidance on when we can commence vaccinating groups 10 to 12 (18-49 year olds).For East Cliff patients we have achieved the following percentages for 1st dose vaccines

1. Residents in a care home for older adults and their carers 100.00%

2. All those 80 years of age and over and frontline health and social care workers 98.1%

3. All those 75 years of age and over 96.9%

 4. All those 70 years of age and over and clinically extremely vulnerable individuals 94.5%

 5. All those 65 years of age and over 89.9%

 6. All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality 82.8%

 7. All those 60 years of age and over 93.0%

 8. All those 55 years of age and over 87.8%

 9. All those 50 years of age and over 81.6%

 If you fall within one of those groups and have not been contacted or you have changed your mind about having the vaccination please contact the surgery you are registered with. We have been involved in discussions with other Thanet practices about joining a central vaccine hub in the middle of Thanet. Whilst this remains an option the Ramsgate practices felt on balance it was better to continue to work together to offer patients access to vaccinations locally in Ramsgate. You may separately be contacted by NHS England offering the option of travelling even further for a vaccination. We are aware that letters have gone out offering the option of attending a centre in Folkestone and that other centres are being planned in other parts of Kent. In some instances some patients have been invited to attend a centre as far away as Swindon which we understand has been sent out in error. Rest assured we are doing all we can to safely administer as many vaccines locally as we can and to continue to offer you a local option for vaccination.

How are you contacting people to invite them for a vaccine? We are telephoning patients in the first instance, this allows us to ask some screening questions and explain arrangements at the appointment and answer any questions.

 If I cannot attend an appointment what should I do? If you have received and accepted an invitation for a Covid-19 vaccine we would strongly encourage you to prioritise coming to the appointment. If for unavoidable reasons you cannot make it please call your practice to cancel so that we can invite someone else.

 Why is this process so complicated? Please be assured we are prioritising this programme and committing all available staff to this effort as well as recruiting bank staff and volunteers. All of these staff need to be screened and trained. A significant proportion of staff are working extra hours to ensure this programme runs smoothly.We are dependent upon vaccine supply. At the moment this is centrally decided and we only receive notification of delivery a few days in advance making it challenging to plan clinics. We administer the vast majority of vaccine stock we receive within two days of them arriving at the surgery. If more stock were available we would increase our efforts to vaccinate more people sooner.This is not like a flu vaccination programme. There are distinct differences in how the different vaccines are managed and handled.  Typically with flu vaccines we receive prefilled syringes. The Covid Vaccines come in vials and require careful handling and drawing up into syringes meaning the process takes longer. Additionally with the Pfizer vaccine, patients are required to wait 15 minutes after their vaccination meaning we have a slower flow of patients through the clinics. All practices remain open and we are having to manage the same daily workload alongside running the vaccination programme.

What is the order of patients you are vaccinating? ee the priority groups listed above. We are awaiting news on when we can start vaccinating group 10 (40-49 year old), group 11 (30-39 year old) and group 12 (18-29 year old) We will update this website when we have further news. 

Welcome

We are the oldest General Practice having being established in Ramsgate even before the NHS started in 1948.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

Wheelchair access to the building is via our main entrance. We now provide 3 disabled parking spaces to the rear of the practice in the car park facility. If access proves difficult to any of our disabled patients please inform reception at your time of visit and we will look into any concerns raised on access.


Extended Hours

Extended hoursThe Practice also provides additional appointments as part of the extended access scheme. Appointments are available by phone triage  on Tuesday and Thursday evening between 06:30 to 8pm

We may also be able to offer you appointments at other Practices during the week or offer an appointment at the Queen Elizabeth the Queen Mother Hospital with a clinician on a Saturday or Sunday. These appointments may not be with a doctor from this practice but with your consent the clinician will have access to your electronic medical record.  

For more information and to book please speak to a member of our Reception Team.

Minor Surgery is not currently available

On-site pharmacy

Please be advised the pharmacy sharing the building with the practice is not our pharmacy. They are an independent business to the practice.

Friends and Family Test - We value your feedback - Review our service here

All Patients - Your Named GP is Dr M D Cardwell.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website